Capsule items:

You can return any item within 7 days if the item is unused with the original tags still attached in the original packaging and if the item has not been worn, damaged or washed.

Upon receipt of your capsule, log in to your account and let us know which items you intend to return.

Reuse the same packaging and box we delivered the capsule in 

Affix the free return label provided

Depending on the size of the parcel, post the parcel in any Australia Post letter box or drop the parcel off to any Australia Post office 

Please allow for up to 7 business days for your return to be processed

We will charge your credit card for any unreturned capsule items 14 days after your capsule has been delivered

 

Purchased items:

You can return any item within 7 days if the item is unused with the original tags still attached in the original packaging and if the item has not been worn, damaged or washed.  We'll pay for the return delivery.

Complete the Returns and Exchanges Form that was sent with your order or here

Specify whether you would like a refund or exchange

Reuse the same satchel we delivered your purchase in and enclose the completed Returns and Exchanges Form

Affix the free return label provided

Depending on the size of the parcel, post the parcel in any Australia Post letter box or drop the parcel off to any Australia Post office

Please allow up to 7 business days for your return to be processed

We will notify you via email once your return has been processed.